Quote:
Originally Posted by admin";p="
fcerrato,
When did you order it and what was your order number? I'll see if I can get someone from UXcell to contact you about it as I have one contact at UXcell who I can ask.
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Admin, I order it Sept 7 and recieved it today Oct 3. On the bottom is the email that i sent to
info@uxcell.com. the track number and order ID is Bold on quote below:
Quote:
Hello. I bought a MP4 player model: (http://www.uxcell.com/mp4-player-lcd...ry-p-5191.html ) and today i recievede a totally wrong model, screen size and shape player from Yours. And for my surprise, after formatting the flash memory, my 4gb mp4 player becomes an 128mb player. I have all errors when trying to download or play files larger than 128mb. Is a clear case of racked ship memory. My concern is about a period of 30 days to refund, because www.uxcell.com is offline for some reason. What shoud i do about it? Send back the player to what address?
PS: here is my Uxcell Shipping Notice - mv0blk4096mp039:
(We shipped your order (with Our Order ID: ORD20070904967) on 2007-09-10 15:49: 20.0)
(Tracking Number:RA209398069HK)
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I appreciate any help about refund procedures, address to send it... By the way, is the
www.uxcell.com ofline? thanks for helping.