doritolover101 , the player works like a USB thumbdrive. Just drag and drop your music and video files into the player (in your folders), and the player would be able to play them.
For video, i assume that the sample video was deleted after the format you did. So now check the Firmware Version from the Settings menu to determine the chipset used. Also, what is your screen size?
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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