techkarl , you'll need to flash in a compatible firmware first before the computer would recognise it as a removable drive. At the moment, it is only a USB device.
For the device not connected problem, try uninstall the MP3 Utilities and try installing other versions instead.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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