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Originally Posted by paul01609";p="
when its just pluged in to usb its says unkown device but when i reset it it says usb mass storage device and im using the firmware updater that came with it its 2.8.1
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Are you just plugging it in or are you powering it off and holding a button down when you plug it in? You have to do the latter to get into upgrade mode. If it says unknown device, don't reset it! You DON'T want mass storage mode. When it says unknown device, follow the driver loading process, but don't let it pick a driver, lead it to the one in the upgrade program folder. If it doesn't have one download the latest upgrade program from this site, it has it. Once that driver is loaded the upgrade program will recognize it and you'll be able to update it, hopefully with the right software.