Quote:
Originally Posted by paul01609";p="
sorry for taking so long i wiped my comp just to make shure no other driver was installed,when i connect to my comp says unkown device so i tried updating the driver and make shure its in the rockusb folder but it says it carnt find a better match than whas alreaady installed
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Then you have to deliberately remove the driver it's using. Go into Device Manager while the player is connected and under the USB section you should see the Rockchip device listed. Right click on it and choose remove, then unplug the player and then re-connect it in the way you did before (power switch off, holding the button) It will then find the unknown device and you should then be able to install the proper driver. It's helpful to have the updater program running and loaded with the correct firmware so that when the driver is successfully loaded you can click 'update' and immediately update the firmware. One thing I forgot to say is that once its successfully updated, SAFELY remove it and then power it on, that's when the actual update takes place, BUT you must have a charged battery or be hooked up to AC, so after the update is done and you unplug the player, plug it into and ac adapter before you turn it on. After you turn it on, just wait, it will update by itself (not connected to the computer, so don't mess with it until its done.