hey Mimoun,instal mp3 utilities 4.15 it can be found at the download section on tools.if the computer ask you to install a driver right after you plug the player to the computer just click next and next and wait for the computer to install the driver automatically.after that then go to the task bar and right click with the mouse the icon for removable disk then if it shows your device is in ADFU,then you have to flash the firmware which will i give you using the mp3 upgrade tool.but before i give the firmware you will see to it that your device is in the ADFU mode.post here the result so that il know.okay!!
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