Hello;
well, we are going to try aomething else;
download this firmware :
http://www.uxcell.com/tech-support-d...39_glacier.zip
turn your player OFF
remove the battery
plug him in
wait
open the upgrade utility 4.05
and try one firmware. one of them should work.
But, it is important to wait.
After upgrading the firmware, unplug your player. put the battery inside, and turn him ON you should see a hourglass after 2 seconds.
now, you have to wait for 1 - 2 minutes before he has loaded the new firmware for the first time.
If you have no reaction at all, after turning him on, (no hourglass, no white screen,...) try to turn him OFF and ON again. Because, mine has big problems with the ON and OFF button. I normally have to turn him ON about 5 or 6 times until there is a reaction. (That's why I never turn him OFF with the button)
Well, try the different firmwares, I am sure one will work
Good luck
Jim