The memory hack removal process only works on players that use Action chips. If the hack removal process is not working for you then your player may not be Action based. Memory hacking is a problem generally found only on Action based players so if your player is using a Rockchip, Sunplus etc. chiptype then it is highly unlikely that it will be hacked.
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If you have been ripped off with a hacked player by a seller submit a report to www.ic3.gov
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