this site has many rockchip firmwares in the download section
BUT --- none of them may fit - if you do not have your original firmware on the cd or from th manufactures web site then there may be no chance of getting it
it is a risky business when trying to find a firmware that works - we need to fing someone with the same player as you and ask if they have a backup on disc
what version of consumerupdate program did you use?
sometimes reloading the firmware on again, or a few times can cure the problem, download the firmware again and the latest version of the firmware update program and try again - it may just work
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