[maxxonn]

Hi. please lissen me. (sorry for my knowledge of English). 5 days ago i have bought the mp4 player. on this player have been some wrong words - and i try to do a another firmware . my player have been 'dead' ( upgrade tool can see the player ) , but i do like i read How to do a New Firmware. The biggest my error - im didn't do a dump.. and i wery regret ... i tryed to do a new firmware many many times - and i have no results. what As I only did not try?.. read the forums read the FAQs \ nothing.. please !.. maybe i something I do incorrectly. my player is like player josechu67 -please tell me what i need to do: i have the version MP3PlayerUtilities4.15 (i tryed another versions to) - and i connect usb to player, put player ON, (computer do ring - that device is found..) - than i run the mp3 upgrade tool (Sometimes I receive the message - something there with "recovery" but not Now..) - and when i has chosen the firmware and click Begin upgrading - my screen of mp4 becomes white.. the program (~20 seconds) informs me on that that all has occured successfully. I click OK. A can wait 3 minutes.. a can wait 3 hours!!! - the screen is white.. its normal? i can wait 5 hours - white screen. then i pull out the usb - turn off.. then i turn on - nothing (once, after the next attempt, there was simply white screen and I waited hour - nothing happens). i tryed to 'do a new firmware' with without the battery, and with it ; i tryed 6 different firmwares, (but suitable..) - and nothing.. i tired to search and tired to try do a new firmware.... I think you can help me. please - what can i do or what i do wrong?
many thanks.!