[timeek2]

I am pretty sure that my player is dead. When I turn it on, i can go thru the different menus,but on all the menus except for radio and systems I get a blue screen with Disk Error on it. I am assuming that I have a dead player.If not someone please tell me what I need to do. As for the firmware, I am lucky to get into the system and check the firmware, The firmware i downloaded matches exactly to what my sytem said I am using. My problem is that I am unable to open the firmware that I downloaded to update it. My questions are Does Disk Error mean my player is dead? And what mp3 utility do i need to download to be able to open the firmware?

Thanks to all who can help me. The player in question is actually my sons who is missing his player. Thanks again.