As nzer_4_lyf mentioned, it is very likely the slider wasn't slided all the way to the left. This results in the memory capacity being blocked off for the encrypted disk.
17MB or 18MB is the typical capacity if the slider had been on the extreme right. Do reformat again and ensure that the slider is all the way to the left and click on Start.
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Why are clones called MP4 Players, when they don`t play .MP4 at all?
It`s like an MP3 Player which plays Music CDs only.
T39 doesn''t sound as good as my T29
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