cant get pm4 player to move on
Hope this is the right place to post.
I've bought a player from e bay it looks like the glacier but it doesn't have a name on.I charged it when i got it and it seemed ok.It was a christmas present.so haven't used it since charging.When i switch it on it stays with the egg timer and nothing happens.I've let the battery flatten and tried to recharge but its still stuck.
I contacted the seller and have been told to use new firmware and to format the player.
I dont know what firmware to use,any help would be appreciated.
Thanks in advance.
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