[old paint]

I have an MP3 player very simelar to the one displayed. In fact the only difference I notice is on the front. Yours has writing under the screen. I bought it in Sept or Oct of 2007. It hung during a Sync and has been that way since then. The computer does recognise the device but I could not install new firmware. It freezes about half way through the process. Any suggestions? What firmware and software should I be using?