all i can say is that if you installed the firmware that actually came fro the veho site then they are to blame
you should contact the straight away and complain.
it is not easy to find a correct firmware as there are so many players out there that look the same but use totally different firmware
also there are many firmwares out there with the same number but they are not the same
so it is risky to say the least, just look around this site
you were actually lucky in having a manufacturer that provides firmwares, thisis rare and if it did not work from them then it will never work
did you use player update program from veho to do the update?
i would ring and complain as it is possible that they have uploaded the wrong firmware
sorry if this sound negative
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