Hi barney,
Who did you buy it from in eBay? Was it an UXcell seller or another player selling a similar player but not actually a UXcell branded player?
It's hard to get Sunplus firmware. In your player, did you remember if there was any FOLDERS in there before you formatted it? I know with some players, you need to put music in SPECIFIC folders for the player to play them.
Try creating a "music" or "mp3" folder, put the music files there and see if your player plays them. It's worth a try.
Have you also contacted the seller about this problem as well?
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