[redrosered]

When I plug it in, I get the switch on message. After I do that I get a fully charged message but no connection. If I don't switch it on, I get a charging message with a empty battery/charging image.

Could a dead battery interfer with the player connecting? Please somebody help me out here as I used it for storage last week and I need the files off it ASAP!

[EDIT] It's a loose usb port in the player itself that's causing the problem. I can get the connect screen on the player to show up but windows gives me a message saying unknown device but is not shown in the device manager.