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Old 8th Apr 2008, 5:06 am
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Hi Mavok,

Pretty much all these players are recognised by XP natively without the need of installing any extra drivers or software. What Operating System are you running? Windows XP? Or something else?

Some quick things to try and find where the problem is:

1. Try connecting your player into ANOTHER USB PORT (not to a USB hub as well by the way).

2. If it's the same error, try plugging it into ANOTHER COMPUTER instead.

3. If both those fails, try another USB CABLE. Generally it's the USB cable that's the issue.

Let us know of the result.
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