hmmm - very expensive for an unbranded player.
i would just send it back and get a refund and look around for a meizu M6SL player, or anotehr one that may be a bit better supported (see below)
it should not cost much to send back, about 4-5quid airmail
there are better players around from branded chinese companies at similar or lower prices, for audio resume on a massive scale go for the ainol v900, you can add multiple bookmarks for audio so can have several pods on the go at once and always start where you left of
not much use in solving the problem i know but just a thought as i know that the v900 is great for bookmarking on audio, video and ebooks
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