ThE_DriLL
from your first post it is clear that the computer is recognising your player as Actions USB 2.0 (HS) WinUSB Device but the tool you are trying to use is not recognising your player............so as much as my experiance for that you have to use another tool.If you player is recognising as Actions USB 2.0 (HS) WinUSB Device then use the mp3 player updating tool 4.18 or high versions.
I hope it will help you to get out of the dead lock from your player.
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