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Old 23rd May 2008, 1:55 am
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Hi ludichris106,

Does your player play ok by itself?

What I've found is a lot of the time, the problem is with the USB CABLE itself. If you can, try to use another USB cable instead.

Also try plugging it into another port on a computer.

Lastly, try it on another computer.

Majority of the time, the problem is with the USB CABLE. If after trying all that, you are still having problems, then I would say there is a problem on the player itself, especially the USB connection port on the player.
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