madhoax unfortunately customer emails are taking longer to be replied simply because i am in China a lot these days and have less time to dedicate to replies, we do have a person to reply to simple questions with generic response, but things more specific that i need to look at have been taking longer to reply to.
Your is such a case. Also you didn't have a hacked player, your memory module was correct but corrupted.
As for the forum posts, anything order specific we ask to be sent by email, we do remove posts when we get double emails with the same message and such and also when stuff has been resolved.
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