what help do you need
you do not say what is problem??
if you want new firmware then NO
no oone can help, if it has no brand name on it there is no chance of finding a firmware that will match
these player all look similar but are made in diffeent factories all over chine and sooooo many peoiple have broken their player because "it looked like" another one
you can not update the firmware on this device, if it is broken or bad contact the seller
if you need firmware contact the seller
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