Can you go into the "setup" and "firmware info" within your player's menu? If so, can you find out the FIRMWARE VERSION of your player please? I would be interested to know.
Your original post said your seller isn't registered anymore. Is there any other way you can contact them? If you can, try to get a refund or exchange for it. If that fails you can file a dispute with PayPal (if you paid by PayPal that is). I'm sure you'll get a response from the seller then!
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