now i am not completely convinced this is "hacked memory" and more convinved it is corrupted/damaged memory
i have nano clone that i gave to a mate of mine, all was ok with the 4gb untill after a while similar things were happening, files corrupted, not showing etc, errors opening.
This player was definately 4gb, but the memory had become corrupted and took it to windows to find and fi errors, it found many bad segments
have you had a go at error checking the memory at all
either way the player is duff and you are right to not send it back without a refund first and also it does seem to be a fake coby
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