You declared that, your player has hacked memory, but that's not true. You should accept it. If you don't know, what is the hacked memory, that's quite hard to believe, you know all about Coby. Oh, you have received an e-mail from them, so you know everything. Do you believe that? Btw, incompatibility... Think it again, please! Your player can't play some files, but Winamp can play them from the same place, so you use the same memory in both case. Is this a hacked memory in your opinion? Jesus! The format of your mp3 files can be incompatible with the player. If your player would be hacked, you could use the half (or less) of the full capacity. One more question: Did you try to use another USB cable? One more example: Once upon a time, some guys on eBay began to sell 8GB Meizu miniplayers, when that didn't exsist on the market. At that time, people at Meizu's customer support told that: There's no 8GB Meizu on the market. At a later time, the 8GB Meizus were launched by official sellers too.
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