Hi Misty_7288,
Sorry to hear about what has happened.
Can you provide more details please about the order?
* What is the URL you ordered from?
* What is the order number?
* When did you order it specifically?
* Do you have copies of the emails you sent?
* Have you also posted in their forum as well?
Pass those details on and I'll make contact with someone I know at MP4Nation to find out what is going on.
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