Hi connors,
First thing is to DISABLE auto run for that drive. It has been known that some players come with viruses on them and in the autorun.inf file, it will execute as soon as your player is plugged into your computer if you have autorun enabled for that drive. Not saying that you may have a virus, but it's good to disable it just in case.
I've never known Windows Explorer to crash when you plug a MPx player into a computer so here's a few things to try to get down to the root of the cause:
1. Try using ANOTHER USB CABLE instead and see if that helps. Faulty USB cables can cause Windows to not detect your player properly.
2. Try connecting to ANOTHER COMPUTER as well to see if that also has the same problem (disable autorun for that drive on that computer too just in case).
3. Backup everything you can from your player and FORMAT it to see if that helps solve the problem.
Let me know what the result is after you've tried those.
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