Hello everyone! I just want to let you all know I fixed my MP4 player this is how I did it:
1) Put the Samsung chip in recovery mode (S1mp3.org Dead recovery guide)
2) Use windows 98. For some reason XP does not see it!
3) Down load mp3 player product tool 5.12 (use mass product tool program) when you use this software only have the MP3 player plugged in! unplug any other USB hardware like a printer. This program only sees only on USB port at a time.
4) I used BO-25002-voo 3H-L12.fw (Full firmware no FM radio)
5) The hourglass faded away after it was done installing.
6) Turn it off then turn it back on and should work!
Good Luck!