NO
you do not get support from onda
whoever you buy from will have to cover your warranty, so inquire before you buy
if you need support for this player there is alot of work on modding and themes for this player on
http://www.mp4nation.net/forum/viewforum.php?f=6
but no, onda do not honor overseas sales at all
and i am also UK and buy from china all the time, so where are you getting this player from