sorry but a firmware update will not fix this and as there are so many different types of these made by many different factories there is no way to be sure a firmware will work on your player
uploading a wri=ong firmware can break the player and we may not be able to fix it
all these types of clones are similar, using similar firmware so an update will not help in this situation
also these players are not known for excellent sound quality, how bad is it, are your files encoded high enough for good sound
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