Hi CrazyAngel,
I don't have a touchscreen player at all, so can't give you a solution. However, I would like to ask, "have you asked the seller about this problem?".
I would be very interested to know what the solution is for future reference and others who may have this problem in the future as well.
Is there a small 'reset' button or something that you can press on the side or bottom of your player?
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