will they reimburse you for the cost of sendig back the player??
now, do not update from the cd again
these players are mass produced in many different factories and they put anything in the package, like dodgy cd roms that have nothing to do with the player at all - its the same all over with these things
also, unless konata has their own website you will not find any updated firmware for this playerm noe will you be able to do any modding of the lok of the player
even if you see a player that looks like your do not try and use the firmware as it may well have actually come from another factory using the same open design
konata are not manufacturers or designers of this player they ju st stick their name on it and sell it
cheers