[dinjek]

I have sent them an e-mail but they yet have not answered. When I tried to connect player in Firmware Update (tool) to me have given out: it is not detected RockChip Devices. I did so: connected USB a cable to player, has connected cable to the computer and Windows has defined player. I have started tool, have chosen default firmware from thise site, and have pressed update. It is normal? I Look forward to hearing from Acme.