these player are mass produced by many different factories#
they get a design that is popular and then many factories make it and sell it cheap
firmware updates are possible on players that arev made by reputable factories and provide updates, unbranded players like your are made for quick sale and not supported as the factory and the resellers are not bothered
it is the way china works im afraid,
and even if your player looks the same it is not as each factory wiill use different parts inside and firmware is specific to the player and the parts used
sorry, but when you buy players un branded and cheap like this the the penalty you pay is no support, no bug fixes, no updates etc etc
so if your player has problems or bugs then there is no way to fix it - sorry
the setting "upgrade firmware" is standard on the players but you CAN NOT just put any firmware there
goo that you have made backup so if anything goes wrong we can recover the player
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