Element Electronics mp4 players model #gc-1020?????
I bought the Element MP4 Player last night Model #gc-1020,and when I turned it on every thing seemed normal,all buttons worked,but I tried to drag and drop (copy & paste) videos and MP3 and it copied them to the mass drive,but when I went into the music menu and couldnt find the MP3's or in the video Menu and couldnt find any of the vids,I called the support # and they told me to "Format the mass Drive" which I did and still nothing,They told me something could be wrong with the Player,but I just purchased it last night,Could this be possible??I also searched google for any firmware that would update or help my problem,and nothing..need help.....
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