kn100,
I've got a similar player but only a 4GB version (to be safe).
Can you send us the link of where you bought it from?
The easiest way to test is try this:
1. Firstly fill the player up with 16GB of information
2. Secondly trying playing ALL the files on there to make sure it works.
It's easier if you use VIDEO files are they are obviously larger and there will be not as many files to play.
Let us know how you get on.
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