[enforcer505]

took about 35 days to get it. once you get it use "MP3 Player Utlities 4.00" and reformat it. the seller since told me about his 16gb to 4gb and sent me a refund extremely fast. he asked not to leave negative feedback because he has had many complain about it. what a fraud artist huh? so i would try talking to him for a refund.