Does Windows recognise your player at all now and are you able to browse the files o it?
The "USB has malfuntioned and is not recognised" message means that Windows can't see your player properly from experience. Are you plugging it into a USB hub or directly into your computer?
The other quick thing to try is another USB cable and see if that works.
You should also be able to just copy the files from your computer straight onto your player without the need of WMP as well.
Let us know.
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