if drag n drop wont work then sync aint gonna be much help - does the player actually work OK apart from this - these players are designed to drag n drop rather than sysnc anyway
trying another PC is needed really as you may have a virus or something - have you scanned the player at all
whaen you formatted the player di you replace all the original folders that were on the player - do vids need to be in the VIDEOS folder at all??
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