[tanglelad]

I purchased for my daughter a slim chinese copy of the ipod with a round button feature. This stopped working the day after the return policy and now only shows an hour glass. I contacted the seller who told me to mail it back to him. Which I haven't yet. I also purchased an MP4 touch like the one Admin has in the gallery. This still shows the menu, but the computer won't recognize it, and when it does it says the drive is half full, but it doesn't show anything.

I don't understand all the jargon for upgrading the programming in these. Can someone walk me through identifying the proper firmware, software, drivers etc so that we can have these working? thank you