Hi Mad Dad,
Can you post the eBay seller in the "
Bad Sellers/Balcklist" section of this forum please?
Re: the videos not playing
Do you have a sample video that came with your player? If so, upload it to this site and we can check the settings. Some players require the video to be in a specific resolution as well but it really depends what type of video your player plays. Does it play .AVI videos?
Re: PayPal dispute
I would highly recommend it and if worst case, ask for a partial refund but I would try to go with a FULL REFUND if you can and wouldn't bother sending the player back as it would be too expensive. Plus, these crooks should get hit back for ripping people off by selling hacked players. You can send them to this site if it helps for your case.
Good luck and let us know how you get on.