dont open it
when it asked for drivers did you let windows install them??? - there are special drivers needed and a different update program, windows searching for the drivers will not work
try these
MP4 Nation Forums • View topic - Guide for Restore/Update RK27XX Players with RK27DM Tools
for info on the drivers see steps here - -igonre player specific references
MP4 Nation Forums • View topic - s:flo dead player restore guide (one method)