Quote:
Originally Posted by clubduckling
I would argue the sellers are not at fault. They have been given incorrect descriptions by manafacturers in china, who have deliberately loaded the players with hacked software (or corrupted the file allocation table/disk description data or partition table) Unfortunately the sellers cant do much about this, they can either not sell them or open each up and reformat. It seems most sellers dont know that the players are hacked, many do not test the products - many just act as a middleman between china manafacturer and consumer.... they do not actually test or check products.
The sellers have not hacked the players, THE MANAFACTURERS HAVE!
We should send emails to them explaining how to fix these players and giving them links to the software. If they dont listen, we then add to a new list of sellers who wont fix or stop selling. (Or noting on ebay page that capacity stated by OS is incorrect)
We could also provide a service on this site selling reformatted, updated software MP4s.... waddya say? If we did it for free, (buy, update, sell at same price), ebayers might love us!
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Whilst I can SEE where you are coming from, as an Ebay trader myself with 100% fb - I would have to say no.
If a customer of mine has a problem, I do my best to resolve it with as LITTLE expense to the customer as possible.
The chap I bought the dodgey player off k-boxz, has done nothing but offer excuses and pretty much demanded that I do a return if I want my Money back - unfortunately PayPal is saying the same (what great buyer protection huh).
k-boxz INSISTS upon Insurance before shipping, after stating that Insurance is optional - and then cries when the customer has issues. These are not the actions of an honest and responsible trader.
IF you check the FB left for the greater majority of these Chipod sellers, it all follows the same pattern - I wish I had checked tbh before bidding.
If they were honest sellers, there would be little (or none at all) Negative FB - because they would have sorted out their customers problems to their satisfaction.