Once again, many thanks for your help. Well, I've had the back of the player off, I've done a hard reset, looked at add/remove hardware and there it is, rockchip usb. At this stage though, the player (which was only a white screen) is off, although the usb is conncected. I then go to consumer update and attempt to load firmware. It really is a bit of a guess but I am attempting to use the ONDA firmware VX858LE but it looks like it's going to do it then it say data writing fail. Let me also say, the player is not appearing on my computer on the list of drives, I guess because it's off. If I turn it on and then go to consumer update it then tells me it can't find the device. Pulling my hair out now. Your help would be appreciated.
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