Further to my last report, I have downloaded refresh firmware 3.1.2.0. As I say, I do the re-boot the screen of the device is off but the add/remove hardware sees it and the update firmware program sees it. I then select some firmware (it seems that it will only see .rfw firmware, is that right?) It then updates the firmware and says update successful. Sadly, I can't turn the player on from the switch and when I disconnect and reconnect the usb, I just get white screen. Then because the update firmware program can't see the usb device (or the add/remove hardware icon), I then have to do a hard recovery again, you know, shorting the pins. That bit is okay, I can do that, it's actually getting the firmware into the device I can't fathom and why won't it power up and why when I do, does it no longer see the device. More hair being pulled out.
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