Well, you have been very helpful and although I'm not one to give up without a fight, this one might have got me beat. I have tried a range of firmware, each time the utilities tells me the firmware update has been successful but I unplug the player from the usb, try to turn it on and nothing powers up. Of course, plug it back into the usb, the white screen reappears, then I have to do the shorting of the pins hard reset. Unless anyone can help me with the firmware for the machine, the image being on my first post. It's a 2.8 touch screen, 8gb, Rockchip 2608a. When the screen did work it said something like "mini mp4 player" and said "goodbye" on power down. In fact, that was the last thing it said to me. I actually bought one for my son, is there anyway of getting the firmware out of his and onto mine???
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