well seller seems to check out fine so that might be OK
these connection problems are not uncommon with these devices it could possibly be related to the chipset on your PC, it has been said a couple of times that PC using ALI chipset has USB connection problems but i am not 100% convinced of that
so i am assuming then that the player goes straight to charge screen when connected - definately a cable problem then - see if they can send you anotehr
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