Most likely you have already resolved your issue.
Thought I would try to help while waiting for response myself.
I did notice you said clone, I don't think you have a clone,
Ignore whatever box you received in.
Many of the best suppliers may use different box if refurbished or used item.
Yet if your product itself has this serial number YM5387WZSZB as you stated no matter what kind of box it came in ignore.
This number does match up with apple original ipod nano of 16gb.
Nano does not come in 32gb. only 8gb and 16gb.
You need to download itunes, before plugging ipod in to your pc.
If serial is directly from your ipod and not box info.?
Once you download itunes, only then plug in your ipod to your pc.
Itunes will recognize it and help you with set up
Respectfully,
leanback
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