Can you provide us with more details of your player? Where did you buy it from? Is there a URL which shows more details of the player you can post?
Also, can you find out the firmware version of your player please? You can do this by going into your player's main menu, then choose "Setup" and in there should have a "Firmware Info" (or something similar). This will help us determine what type of chipset your player uses and so what video format it should (in theory) play.
One last thing, do you still have the sample video files that played on your player? If you do, can you upload it to this site or somewhere else so we can download it and check the specifications of the sample video?
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